The selection in backup exec tm for import and export only unlocks the tape library to permit manual replacement of media. In the storage tab go to robotic library not tape drive slots. When you double click on the tape drive and goes to media properties, its written there is no media in the drive. How to uninstall the original equipment manufacturer driver and install. Under media tasks in the task pane, select eject media to specify a job name or a job priority, in the properties pane, under settings, click general see general options for utility jobs if you want a person or group to be notified when the job completes, on the. Aug 15, 20 yes, we have two separate tape jobs one backup to tape another is file to tape. The backup exec library expansion option provides the ability to use additional tape drives within a multi drive tape library. Hi all, we are running backup exec 2014 with a powervaulttl2000, since two weeks we are facing problems with the tl2000 tapestreamer. Solved backup exec marks an available drive as offline. I also went to media, but there is no option to eject. But when the backup is setup to run in the evening on a schedule it does not run as the backup to disk folders goes offline and therefore has to be switched back on line. How do i get the robotic library to show the tape ive just put in, ive tried scan and inventory but it still doesnt pick it up.
Hi, i have backup exec 2012 and a usb hp dat 72 drive for backup. Hi all, we are running backup exec 2012, this is brand new install, server 2008 r2 running on a vm server esxi5, hp msl8096 tape library. Unless you manually move the tape to another vault in, it will remain offline until the tape is either moved to a vault or put back in the drive and inventoried. Device and media service will not start data recovery.
Because theres no media recognized, i cant erase the tape as the. To eject media from a drive on the navigation bar, click devices expand the server icon, and then select the drive. Backup exec will then use the next available tape to make its full backup. Picked up a client that has a superloader 3 with backup exec 2012. Solved backup exec 2012 cleaning tape error symantec. The job will be submitted as a run now job, unless you submitted the job on hold. I have not had time to take the tape drive and test it to verify it is bad, so this could just be a symantic bug. The dpm server, nases and tape drive are all at a site where no nonrecoverable data is stored on servers, so it is offsite already one advantage in having multiple sites. How to troubleshoot event id 9, event id 11, and event id 15 error. Two of the media lables slot 1 and slot 5 in the backup exec device tab say media, slot 10 is the cle. You can usually clear a vss writer error by rebooting the machine.
Once done, verify nothing shows up in device manager. From my work with be 2012 so far, it appears the answer is. While i know that the p800 is only capable of 3gbsec, this is more that enough and chances are the hard drive will be maxed out reading anyways. After cataloging a media, you can then, on the storage device view the tape drive, see the backup sets on that media.
Library does not contain any enabled tape drives veeam r. Press the eject button on the drive to eject media. In the end i just stopped using it and moved my backups for that site to the cloud. Although theres physically a tape in the drive, the tape isnt recognized by backup exec. These fields can come in handy for example when you are trying to identify tape 1 as week 1 or as month january. Library has only one drive, and there is no cleaning problem. Even this might not be possible when this drive is inside a library. Backup exec 20 agents and options articles and howtos. Veritas backup exec is a data protection software product designed for customers who have mixed physical and virtual environments, and who are moving to public cloud services. Mar, 2012 just throwing it out here since it hasnt been mentioned the rd is not a tape drive, its a removable hard drive.
As mentioned by meagain above i would verify that backup exec isnt presenting any alert calls for media i would absolutely inventory and catalog the media as noted by lmosla verify that the drivers being used by the tape device are symc drivers and not oem. This media set protects data from being overwritten for four weeks and allows the media to be appended to for six days. Why isnt it possible to get the eject function working with standalone drives, like backup exec e. Anyways, client approved purchase, brought in the hardware and installed it.
Backup exec supports one of the most comprehensive lists of tape devices in the industry with support for almost all scsi, sas, and fibre attached tape devices from single drive libraries to large tape silos. Apr 05, 2018 if no error occurs then the tape drive treats the tape as cleaning media and completes the cleaning cycle with the current media in the drive. May 30, 2009 okay i had a similar problem here is the background we have symantec backup exec 12 with tape drive and we experienced a couple of hard power failures in our building. Ive seen this behaviour on other loaders when one does an unlock on the drive and then uses the frontpanel to remove cartridges.
Troubleshooting steps for ejecting stuck tapesmedia from. Backup exec 2012 not allowed to upgrade, dont ask why cheers. You are referring to backup to tape job which could be either linked to backup to disk job or to the whole repository in both cases it would wait until new backup s appear and then fire them to tape media. Dmp 2012 sp1 tape backup questions, errors and issues. Forgive me as i am learning on the job, and dont know much about backup exec. This setup seemed to work, at first, since backup exec was finding disks and using them. Since there is a tape showing as stuck in the picker, what you will need to do is to remove the magazines and see if you can remove the media manually from the picker. As long as you use the backup job defaults that are set when you install backup exec, the media set keep data for 4 weeks is the default media set for all backup jobs.
Some drives do not support a softwaredriven media eject. Ready, no media servers are available in the backup exec. Enable robotic library support backup exec 2010 and earlier only. After around 200 hours in use all the lto5 tapes are marked end marker unreadable. Backup jobs stay in the status ready, no media servers are. Backup exec should take one of the overwritable tapes, allocate it to the new media set, write a new backup to it and mark it as nonoverwritable. If you can remove the media then, insert the magazines back into your pv124t and let it boot. Explore five common veritas backup exec error codes, which range from services not starting to backup storage readwrite.
Dec 28, 2020 backup exec has been around in one form or another since the early 1990s and has a reputation as one of the more reliable backup products on the market. In the backup exec console, go to devicesstorage tab. How to troubleshoot issues with a robotic library autoloader. To protect against accidental tape ejection during a backup or restore operation, many applications prevent using the tape drives eject button for media removal. Jan 23, 20 i just installed dpm 2012 on windows server 2008 r2 and connected overland neo 2000 tape library with two drives.
The perfect product for us would be just a tape driver and an extension to the integrated windows server backup that would allow to store backups on tapes, the same way that windows backup allows backups to network shared folders. Use eject media to eject the media currently in the standalone drive. Easy server 2012 backup solutions with tape support. Hp proliant server with a one slot internal tape drive. Tried different drivers, tried running dpmdrivermappingtool a few times, tried creating dmpla. Dlt vs 80 can take up to 10 minutes to rewind media. When i have 2 tape drives sitting there empty and doing nothing, i get a little concerned, though. Backupexec 2012 restore job stuck at loading media for. Any suggestions on how to make the tapes readable by backup exec would be appreciated. Move tape to mailslot on 124t with backup exec 11d dell. Jun 28, 2012 that happened to me because my tape drive went bad. Backup exec tape library and tape drive flash in use. Tl4000 end marker unreadable on all lto 5 tapes dell. If a removal storage service error appears, ignore it.
Apr 23, 2019 when backup sets are manually expired from backup exec console, core be services delete the media and catalog reference of that backup set from within be bedb, catalogs etc. Once i disabled the tape drive and rebooted the server the hard disk storage was online and usable. You might need to delete the drive, in sbe and rediscover it. Also, if eject media once the job finishes options is ticked in the setting of the tape job, you remove ejection line, as well. Does anyone know how to eject tapes in backup exec 12. If you want to use the description field of a tape in backup exec to identify the backup media set. Alternatively, even simpler, next time a full backup runs, take that tape offsite. This procedure should only be used if uninstalling backup exec tm 9. This activity is recorded in be audit log go to backup exec console configuration and settings audit log choose backup set retention category from the drop. Apr 24, 2014 so we are looking for easy backup solutions that support tape drives and server 2012. Jun 20, 20 as mentioned by meagain above i would verify that backup exec isnt presenting any alert calls for media i would absolutely inventory and catalog the media as noted by lmosla verify that the drivers being used by the tape device are symc drivers and not oem. When cataloging a tape, backup exec reads the header information from the tape and stores it in a file on the hard drive. If drive letter assignment gets rearranged due to windows usb drive behavior, backup drives wont come online.
Aug 19, 20 and if i set up a scheduled inventory scan if this will be possible of course before the next backup job starts, it will also terminates cause v7 says the tape is manually removed, as i already noticed today after inventoring the new tapes. I got it open from an option on the menu, while it is still on. How do i reset cleaning tape counter on tl4000 web interface. For backup exec 2010 and earlier, select enable to remove the check mark.
Everytime the backup to tape job starts, it is waiting. Select configuration select advanced select library. All this means that i dont have a straightforward way to link removable backup to disk folders to external drives. Backupexec 2012 restore job stuck at loading media for over. Enable robotic library support backup exec 2010 and. These libraries do not support this function via scsi control. If the backup exec server runs on windows server 2012 or later, the configure storage wizard option install tape device drivers is not available, and tapeinst. How to troubleshoot backup exec deduplication storage folder. In the storage tab, its written no media in brackets besides tape drive. Backup to disk jobs will run fine after disconnecting the tape hardware. I have one of these in a server at a remote site and had a ton of issues with it.
Sbe however, use the serial number of the drive, to keep track of the drives. I have run a successful backup before but since that i did two things, i labelled all the tapes with the backup exec function and i physically added stickers on the front of the tapes accordingly with names. Tapes are displayed as cleaning media in backup exec all. Disconnect the tape hardware drivelibrary from the server and reboot the server. After working perfectly for many months, backup exec 2012 shows no media in the tape drive.
Jan 04, 2021 in the backup exec console, go to devicesstorage tab. The drives has been cleaned several times, manually and automatic. First we had to install backup exec 2012 since only the 2012 sp1a. Other issues may include tape drives or tape libraries that are offline, storage devices that.
Select the correct tape drive robotic library slot. Are you adding removing media wo doing an import or export in backup exec. The customer has a lto6 tape drive connected to the backup server and lto6 tapes. Early on, the error was commonly accompanied by a message indicating the tape drive needs to be cleaned.
I had the same issue with our tl2000, i had to unlock the cartridges from backup exec 2010 that i had the reserved spot for the cleaning tape in and manually remove do not export and import cleaning tapes and manually install the new tape. No idle devices are available job status in backup exec is not a problem because there are other jobs already using the devices that job is assigned to. I was using a mix off tape and disk and all were offline. I have run a successful backup before but since that i did two things, i labelled all the tapes with the backup exec function and i physically added stickers on the. I recently found that my script that pushes jobs to bu with. Solved backup exec tape library and tape drive flash in. From my perspective, as long as, add tapes from free media pool option is selected in the media pool settings, you can, probably, remove the line responsible for moving tape to the given media pool. The tape drive treats any tape it cannot read the header on as cleaning media and reports this back to backup exec. Use one of the drive utilities such as tdtool to unload the cartridge. If there is no tape stuck in the tape drive of the tape library, this issue will come up when the tape hardware is at fault. Delete the tape drive out of be, and then windows device manager. The end results appears to be that no problems were found but backup exec reports that the tapes have inconsistent data.
Trying to recover data from old backup exec tapes hewlett. Symantec backup exec 2012 tape drive no media problem. Feb 15, 2012 and daily backups to tape taken from the d2d based backups on the nases. The inventory will complete and should display the correct tape name. If the media is a tape, the tape is rewound and you may be instructed to manually remove it. To export media with this tape library, rightclick the slots to export figure 1 and click run now figure 2. Mar 05, 2016 documentation for the p800 mentioned tape drive support. Hello nicola, since there is a tape showing as stuck in the picker, what you will need to do is to remove the magazines and see if you can remove the media manually from the picker.
For ibm tape drives put the drive in maintenance mode by pressing the eject button 3 times within 1. To reset the drive press and hold the eject button for. Once it has fully booted then you will want to run a random moves test about 20 cycles with 2 tapes in the system and ensure that there are no new. Jul 25, 2017 if there is no tape stuck in the tape drive of the tape library, this issue will come up when the tape hardware is at fault. You will notice once tape is rewritten or formatted the description is lost. Rightclick on the tape drive robotic library slot and select inventory figure 1. The backup exec job monitor displays the status ready, no media servers are. Tl2000 destination full message during cleaning drive.
Once during a backup after that the device showed constantly in use regardless of the action i took. Now my next question is, out of my ten slots, 8 are tapes, and one is a cleaning tape and one is empty. Sep 14, 2010 to fix the issue of the backup exec missing tape drive you need to punch a few buttons on the control board of the tape library. You should be able to erase tapes from backup exec 2012. How do i reset cleaning tape counter on tl4000 web. Solved backup exec how to restore from offline media. Symantec backup exec 2012 tape drive no media prob.
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